http://blog.suradocrm.com/2010/03/11/how-to-avoid-crm-horror-stories/ CRM Blog that is More than just the 360° View Tue, 27 Sep 2011 14:38:46 +0000 hourly 1 http://wordpress.com/ http://blog.suradocrm.com/2010/03/11/how-to-avoid-crm-horror-stories/#comment-68 Wed, 24 Mar 2010 10:00:10 +0000 http://blog.suradocrm.com/?p=446#comment-68 Good Post, with more customers switching to online channels, companies need newer technologies to manage customer interactions efficiently. Just read this white paper that explains how businesses can benefit from virtual agent technologies to improve online customer service and lower costs. http://go2see.it/adi

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